Gmc 2012 Savana User Manual Page 396
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GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
13-8 Customer Information
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
The Courtesy Transportation
program is no longer available for
cutaway vehicles.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can offer
one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one-way or round-trip shuttle service
within reasonable time and distance
parameters of your dealer's area.
- Black plate (1,1) 1
- Black plate (2,1) 2
- Canadian Vehicle Owners 3
- Black plate (4,1) 4
- Introduction v 5
- In Brief 7
- Instrument Panel 8
- In Brief 1-3 9
- Initial Drive 10
- Information 10
- Door Locks 11
- Seat Adjustment 12
- In Brief 1-7 13
- Safety Belts 14
- Airbag On-Off Switch 14
- Passenger Sensing 15
- Mirror Adjustment 15
- Steering Wheel 16
- Adjustment 16
- In Brief 1-11 17
- 1-12 In Brief 18
- Climate Controls 19
- Transmission 20
- Vehicle Features 21
- 1-16 In Brief 22
- Portable Audio Devices 23
- Bluetooth 23
- 1-18 In Brief 24
- Performance and 25
- Maintenance 25
- Tire Pressure Monitor 26
- Engine Oil Life System 26
- In Brief 1-21 27
- 1-22 In Brief 28
- Keys, Doors, and 29
- Keys and Locks 30
- Keys, Doors, and Windows 2-3 31
- L (Vehicle Locator/Panic 32
- L for more than 32
- L is pressed again. The 32
- Remote Vehicle Start 33
- Q on the 33
- / until the 34
- 2-8 Keys, Doors, and Windows 36
- Lockout Protection 37
- Safety Locks 37
- Side Door 38
- (60/40 Swing-Out) 38
- Sliding Door 39
- Rear Doors 40
- Vehicle Security 41
- Exterior Mirrors 42
- Manual Mirrors 43
- Trailer-Tow Mirrors 43
- Power Mirrors 43
- Interior Mirrors 44
- Manual Windows 45
- Power Windows 45
- Swing-Out Windows 46
- Enhanced Technology 47
- Sun Visors 47
- 2-20 Keys, Doors, and Windows 48
- Seats and 49
- Restraints 49
- Head Restraints 50
- Front Seats 50
- Power Seat Adjustment 51
- Reclining Seatbacks 51
- 3-4 Seats and Restraints 52
- Rear Seats 53
- 3-6 Seats and Restraints 54
- Seats and Restraints 3-7 55
- 3-8 Seats and Restraints 56
- How to Wear Safety Belts 58
- Properly 58
- Seats and Restraints 3-11 59
- Lap-Shoulder Belt 60
- Seats and Restraints 3-13 61
- 3-14 Seats and Restraints 62
- Seats and Restraints 3-15 63
- 3-16 Seats and Restraints 64
- Safety Belt Use During 65
- Pregnancy 65
- Safety Belt Extender 65
- Safety System Check 65
- Safety Belt Care 66
- Replacing Safety Belt 66
- System Parts after a 66
- Airbag System 67
- 3-20 Seats and Restraints 68
- Where Are the Airbags? 69
- When Should an Airbag 70
- Inflate? 70
- Seats and Restraints 3-23 71
- What Makes an Airbag 72
- How Does an Airbag 72
- Restrain? 72
- What Will You See after 73
- 3-26 Seats and Restraints 74
- 3-28 Seats and Restraints 76
- Seats and Restraints 3-29 77
- Seats and Restraints 3-31 79
- 3-32 Seats and Restraints 80
- Seats and Restraints 3-33 81
- 3-34 Seats and Restraints 82
- Servicing the 83
- Airbag-Equipped Vehicle 83
- Adding Equipment to the 84
- Airbag System Check 85
- Replacing Airbag System 85
- Parts after a Crash 85
- Child Restraints 86
- Seats and Restraints 3-39 87
- Infants and Young 88
- Children 88
- Seats and Restraints 3-41 89
- 3-42 Seats and Restraints 90
- Child Restraint Systems 91
- 3-44 Seats and Restraints 92
- Where to Put the 93
- Restraint 93
- 3-46 Seats and Restraints 94
- Lower Anchors and 95
- Tethers for Children 95
- (LATCH System) 95
- 3-48 Seats and Restraints 96
- Seats and Restraints 3-49 97
- 3-50 Seats and Restraints 98
- Seats and Restraints 3-51 99
- 3-52 Seats and Restraints 100
- Seats and Restraints 3-53 101
- Replacing LATCH System 102
- Parts After a Crash 102
- Securing Child Restraints 102
- (Rear Seat) 102
- Seats and Restraints 3-55 103
- (Front Seat-Passenger 104
- Sensing System) 104
- Seats and Restraints 3-57 105
- 3-58 Seats and Restraints 106
- Seats and Restraints 3-59 107
- (Front Seat-Airbag On/Off 108
- Seats and Restraints 3-61 109
- 3-62 Seats and Restraints 110
- Seats and Restraints 3-63 111
- 3-64 Seats and Restraints 112
- Compartments 113
- 4-2 Storage 114
- Instruments and 115
- Controls 115
- Instruments and Controls 5-3 117
- 5-4 Instruments and Controls 118
- T until PRESS V TO 119
- V to scroll through and 119
- 3 until the vehicle 119
- V to start the compass 120
- V TO CALIBRATE 120
- Instruments and Controls 5-7 121
- 5-8 Instruments and Controls 122
- Power Outlets 123
- Cigarette Lighter 123
- Warning Lights 124
- Gauges, and 124
- Indicators 124
- Instrument Cluster 125
- 5-12 Instruments and Controls 126
- Engine Oil Pressure 127
- Engine Coolant 128
- Temperature Gauge 128
- Voltmeter Gauge 129
- Safety Belt Reminders 130
- Airbag Readiness Light 130
- Airbag On-Off Light 131
- 5-18 Instruments and Controls 132
- Passenger Airbag Status 133
- Indicator 133
- Charging System Light 134
- Malfunction 134
- Indicator Lamp 134
- Instruments and Controls 5-21 135
- 5-22 Instruments and Controls 136
- Brake System Warning 137
- Antilock Brake System 138
- (ABS) Warning Light 138
- Tow/Haul Mode Light 138
- StabiliTrak 139
- OFF Light 139
- Traction Control System 139
- (TCS)/StabiliTrak 139
- Tire Pressure Light 140
- Engine Oil Pressure Light 140
- Low Fuel Warning Light 141
- Security Light 141
- High-Beam On Light 141
- Information Displays 142
- Instruments and Controls 5-29 143
- V for at least 144
- 3 until FUEL RANGE 144
- 3 until AVG ECONOMY 144
- V. The display will return 144
- Instruments and Controls 5-31 145
- T until UNITS displays 146
- V to select between METRIC 146
- T again until the 146
- T until ENGINE HOURS 146
- Vehicle Messages 147
- Battery Voltage and 148
- Charging Messages 148
- Brake System Messages 148
- Compass Messages 148
- Door Ajar Messages 148
- Engine Cooling System 149
- Messages 149
- Engine Oil Messages 150
- Engine Power Messages 151
- Fuel System Messages 151
- Key and Lock Messages 151
- Lamp Messages 151
- Ride Control System 152
- Airbag System Messages 153
- Anti-theft Alarm System 153
- Service Vehicle Messages 153
- Tire Messages 154
- Transmission Messages 155
- Vehicle Reminder 155
- Personalization 156
- Instruments and Controls 5-43 157
- 5-44 Instruments and Controls 158
- Instruments and Controls 5-45 159
- 5-46 Instruments and Controls 160
- Instruments and Controls 5-47 161
- 5-48 Instruments and Controls 162
- Lighting 163
- 6-2 Lighting 164
- Lighting 6-3 165
- Hazard Warning Flashers 166
- 166
- Interior Lighting 167
- 6-6 Lighting 168
- Lighting Features 169
- 6-8 Lighting 170
- Infotainment 171
- Theft-Deterrent Feature 172
- Operation 173
- 7-4 Infotainment System 174
- Infotainment System 7-5 175
- 7-6 Infotainment System 176
- AM-FM Radio 177
- © SEEK or ¨ SEEK: Press 177
- 7-8 Infotainment System 178
- Satellite Radio 179
- Radio Reception 180
- Fixed Mast Antenna 181
- (Multi-Band) 181
- Fixed Mast 181
- Antenna (Care) 181
- Audio Players 182
- Infotainment System 7-13 183
- 7-14 Infotainment System 184
- Infotainment System 7-15 185
- 7-16 Infotainment System 186
- Auxiliary Devices 187
- 7-18 Infotainment System 188
- Infotainment System 7-19 189
- 7-20 Infotainment System 190
- Infotainment System 7-21 191
- 7-22 Infotainment System 192
- Infotainment System 7-23 193
- 7-24 Infotainment System 194
- Infotainment System 7-25 195
- 7-26 Infotainment System 196
- Infotainment System 7-27 197
- 7-28 Infotainment System 198
- Infotainment System 7-29 199
- 7-30 Infotainment System 200
- 8-2 Climate Controls 202
- V (Maximum Air Conditioning): 203
- 1 (Rear Window Defogger): 203
- 8-4 Climate Controls 204
- Rear Climate Control System 205
- 9 : Turns the system off 206
- Air Vents 207
- 8-8 Climate Controls 208
- Driving and 209
- Operating 209
- Driving Information 210
- Defensive Driving 211
- Drunk Driving 211
- Control of a Vehicle 212
- Steering 212
- Off-Road Recovery 213
- Loss of Control 213
- Driving on Wet Roads 214
- Highway Hypnosis 215
- Hill and Mountain Roads 215
- Winter Driving 216
- Driving and Operating 9-9 217
- If the Vehicle Is Stuck 218
- Vehicle Load Limits 218
- Driving and Operating 9-11 219
- 9-12 Driving and Operating 220
- Driving and Operating 9-13 221
- 9-14 Driving and Operating 222
- Driving and Operating 9-15 223
- Starting and 224
- Driving and Operating 9-17 225
- Starting the Engine 226
- Fast Idle System 227
- Engine Heater 228
- Retained Accessory 229
- Power (RAP) 229
- Shifting Into Park 229
- Shifting out of Park 230
- Parking over Things 231
- That Burn 231
- Engine Exhaust 232
- Automatic 233
- 9-26 Driving and Operating 234
- Driving and Operating 9-27 235
- Automatic Transmission 236
- (Four Speed) 236
- Driving and Operating 9-29 237
- 9-30 Driving and Operating 238
- Manual Mode 239
- Tow/Haul Mode 240
- Drive Systems 241
- Parking Brake 242
- Ride Control Systems 243
- 9-36 Driving and Operating 244
- Cruise Control 245
- I button 246
- [ on the steering 247
- I on the steering wheel 247
- Recommended Fuel 248
- Driving and Operating 9-41 249
- Fuel E85 (85% Ethanol) 250
- Filling the Tank 251
- 9-44 Driving and Operating 252
- Filling a Portable Fuel 253
- Container 253
- General Towing 253
- Driving Characteristics 254
- Driving and Operating 9-47 255
- 9-48 Driving and Operating 256
- Driving and Operating 9-49 257
- Trailer Towing 258
- Driving and Operating 9-51 259
- 9-52 Driving and Operating 260
- Driving and Operating 9-53 261
- 9-54 Driving and Operating 262
- Towing Equipment 263
- 9-56 Driving and Operating 264
- Driving and Operating 9-57 265
- Conversions and 266
- Vehicle Care 267
- General Information 268
- California Perchlorate 269
- Materials Requirements 269
- Accessories and 269
- Modifications 269
- Vehicle Checks 270
- Vehicle Care 10-5 271
- Engine Compartment Overview 272
- Engine Oil 273
- 10-8 Vehicle Care 274
- Vehicle Care 10-9 275
- Fluid (4-Speed 277
- Transmission) 277
- 10-12 Vehicle Care 278
- Vehicle Care 10-13 279
- Fluid (6-Speed 280
- Vehicle Care 10-15 281
- 10-16 Vehicle Care 282
- Engine Air Cleaner/Filter 283
- Cooling System 284
- 10-20 Vehicle Care 286
- Vehicle Care 10-21 287
- 10-22 Vehicle Care 288
- Engine Overheating 289
- 10-24 Vehicle Care 290
- Engine Fan 291
- Power Steering Fluid 291
- Washer Fluid 292
- Vehicle Care 10-27 293
- Brake Fluid 294
- Vehicle Care 10-29 295
- All-Wheel Drive 296
- Front Axle 297
- Rear Axle 298
- Noise Control System 298
- Vehicle Care 10-33 299
- Starter Switch Check 300
- Shift Lock Control 300
- Function Check 300
- Ignition Transmission 301
- Lock Check 301
- Park Brake and P (Park) 301
- Mechanism Check 301
- Wiper Blade Replacement 302
- Bulb Replacement 303
- 10-38 Vehicle Care 304
- Front Turn Signal 305
- Sidemarker, and Parking 305
- Taillamps 305
- 10-40 Vehicle Care 306
- Center High-Mounted 307
- Stoplamp (CHMSL) 307
- License Plate Lamp 307
- Electrical System 308
- Fuses and Circuit 309
- Breakers 309
- Engine Compartment 309
- Fuse Block 309
- 10-44 Vehicle Care 310
- Vehicle Care 10-45 311
- Floor Console Fuse Block 312
- Vehicle Care 10-47 313
- 10-48 Vehicle Care 314
- Vehicle Care 10-49 315
- Wheels and Tires 316
- Tire Sidewall Labeling 317
- 10-52 Vehicle Care 318
- Tire Designations 319
- Tire Terminology and 320
- Definitions 320
- Vehicle Care 10-55 321
- 10-56 Vehicle Care 322
- Tire Pressure 323
- Vehicle Care 10-59 325
- Vehicle Care 10-61 327
- V TO RELEARN TIRE 328
- V TO RELEARN 328
- Tire Inspection 329
- Tire Rotation 329
- 10-64 Vehicle Care 330
- Dual Tire Rotation 331
- When It Is Time for New 331
- Buying New Tires 332
- Vehicle Care 10-67 333
- Different Size Tires and 334
- Uniform Tire Quality 334
- Vehicle Care 10-69 335
- Wheel Alignment and Tire 336
- Wheel Replacement 336
- Tire Chains 337
- If a Tire Goes Flat 338
- Vehicle Care 10-73 339
- Tire Changing 340
- Vehicle Care 10-75 341
- 10-76 Vehicle Care 342
- Vehicle Care 10-77 343
- 10-78 Vehicle Care 344
- Vehicle Care 10-79 345
- 10-80 Vehicle Care 346
- Vehicle Care 10-81 347
- Secondary Latch System 348
- Vehicle Care 10-83 349
- Jump Starting 350
- Vehicle Care 10-85 351
- 10-86 Vehicle Care 352
- Vehicle Care 10-87 353
- 10-88 Vehicle Care 354
- Towing the Vehicle 355
- Recreational Vehicle 356
- Vehicle Care 10-91 357
- Appearance Care 358
- Vehicle Care 10-93 359
- 10-94 Vehicle Care 360
- Interior Care 361
- 10-96 Vehicle Care 362
- Vehicle Care 10-97 363
- Floor Mats 364
- Service and 365
- 11-2 Service and Maintenance 366
- Schedule 367
- 11-4 Service and Maintenance 368
- Service and Maintenance 11-5 369
- 11-6 Service and Maintenance 370
- Service and Maintenance 11-7 371
- Special Application 372
- Services 372
- Additional 373
- Maintenance and Care 373
- 11-10 Service and Maintenance 374
- Service and Maintenance 11-11 375
- 11-12 Service and Maintenance 376
- Service and Maintenance 11-13 377
- Maintenance Replacement Parts 378
- Maintenance Records 379
- 11-16 Service and Maintenance 380
- Service and Maintenance 11-17 381
- 11-18 Service and Maintenance 382
- Technical Data 383
- Vehicle Data 384
- Technical Data 12-3 385
- 12-4 Technical Data 386
- Engine Drive Belt Routing 387
- 12-6 Technical Data 388
- Customer 389
- 13-2 Customer Information 390
- Customer Assistance 391
- Customer Assistance for 392
- Text Telephone (TTY) 392
- Online Owner Center 392
- GM Mobility 393
- Reimbursement Program 393
- Roadside Assistance 393
- 13-6 Customer Information 394
- Customer Information 13-7 395
- Scheduling Service 396
- Appointments 396
- Courtesy Transportation 396
- Customer Information 13-9 397
- Collision Damage Repair 398
- Customer Information 13-11 399
- Service Publications 400
- Ordering Information 400
- Reporting Safety 401
- Recording and 402
- Event Data Recorders 403
- 13-16 Customer Information 404
- OnStar Overview 405
- OnStar Services 406
- X. System responds: 407
- 14-4 OnStar 408
- OnStar Additional 409
- Q for help with: 410
- OnStar 14-7 411
- Q to try the 412
- INDEX i-1 413
- INDEX i-3 415
- INDEX i-5 417
- Black plate (6,1) 418
- INDEX i-7 419
- Black plate (8,1) 420
- INDEX i-9 421
- Black plate (10,1) 422
- INDEX i-11 423
- Black plate (12,1) 424
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