Gmc 2001 Savana User Manual download pdf (Page 403)

8-4

The BBB Auto Line Program is an out of court program

administered by the Council of Better Business Bureaus to

settle automotive disputes regarding vehicle repairs or the

interpretation of the New Vehicle Limited Warranty.

Although you may be required to resort to this informal

dispute resolution program prior to filing a court action,

use of the program is free of charge and your case will

generally be heard within 40 days. If you do not agree

with the decision given in your case, you may reject it and

proceed with any other venue for relief available to you.

You may contact the BBB using the toll

-free telephone

number or write them at the following address:

BBB Auto Line

Council of Better Business Bureaus, Inc.

4200 Wilson Boulevard

Suite 800

Arlington, VA 22203

-1804

Telephone: 1

-800-955-5100

This program is available in all 50 states and the District

of Columbia. Eligibility is limited by vehicle age,

mileage and other factors. General Motors reserves the

right to change eligibility limitations and/or discontinue

its participation in this program.

Customer Assistance for Text

Telephone (TTY) Users

To assist customers who are deaf, hard of hearing,

or speech

-impaired and who use Text Telephones

(TTYs), GMC has TTY equipment available

at its Customer Assistance Center. Any TTY

user can communicate with GMC by dialing:

-800-GMC-8583 (462-8583). (TTY users in

Canada can dial 1

-800-263-3830.)

Customer Assistance Offices

GMC encourages customers to call the toll-free number

for assistance. If a U.S. customer wishes to write to GMC,

the letter should be addressed to GMC’s Customer

Assistance Center.

United States

Pontiac-GMC Customer Assistance Center

P.O. Box 33172

Detroit, MI 48232-5172

1-800-GMC-8782 (462-8782)

1-800-GMC-8583 (462-8583) (For Text

Telephone devices (TTYs))

Roadside Assistance: 1-800-GMC-8782 (462-8782)

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